Cancellation Policy

By booking a session with me you are agreeing to abide by these terms and conditions

How to cancel, postpone or rearrange your appointment

If you need to cancel or re-schedule  your appointment due to illness, self-isolation or emergency and it is more than 24 hours in advance you can do this via my booking system by clicking on the link in your confirmation email. please let me know as soon as possible. You can also  call or text 07969730589

Non-Emergency Cancellations

For routine, non-medical, non-emergency cancellations please give me at least 48 hours notice so I can offer your treatment slot to another client. This can be done through the online booking system or by contacting me. My telephone number is 07969730589 and you can call, text or Whatsapp me.

* PLEASE NOTE: THAT ALL NO SHOWS WILL BE CHARGED THE FULL AMOUNT FOR THE TREATMENT – it is your responsibility to have my contact details.

Gift vouchers will be considered ‘spent’ and no refunds will be given on treatments already paid for if I do not receive at least 24 hours notice of a non-emergency cancellation.

Please rearrange your treatment if you or anyone in your household have:

  • Fever
  • A new persistent cough
  • Other flu-like symptoms
  • New loss of taste or smell
  • Diarrhoea or vomiting
  • Been told to self-isolate or have been in close contact with someone with covid symptoms

No charge for emergency, medical  family based cancellations PLEASE cancel or change your appointment within 48 hours of the treatment start time if it is a genuine emergency or if you or a member of your household have been told to self-isolate. But you MUST let me know as soon as you possibly can on 07969730589.

Emergencies include:

  • Personal or family illness or injury
  • You or someone you’ve been in close contact with getting covid
  • Parent/child-related problems
  • Going into labour or giving birth
  • Extreme adverse weather conditions like snow etc

If you’re unsure whether you should rearrange your appointment please give me a call and I will be able to advise.

Gift Voucher Policy

Gift vouchers have an expiry date, please use them within the time period. This is the gift voucher holders responsibility as Julie Your Hypnotherapist will not contact you.

Please give 48 hours notice if you wish to postpone or cancel your appointment unless it is an emergency.

For non-emergency cancellations with less than 24 hours notice, please consider the gift voucher as ‘spent’.

If I Julie Pelzer-Vaughan need to re-arrange your appointment alternative dates, times will be given or a refund


Payments for sessions are made at time of booking by stripe payment link.